390a & 390b Bowthorpe Road, Norwich, NR5 8AG

Information

What do I need to know before my contract signing?

Once your application for one of our houses is accepted you'll move onto the contract signing. At this meeting we'll go through a number of things with you including signing the legal document that dictates what happens if things go wrong during your tenancy. We have made a short video detailing some important things to know before you sign your...

How do I fill out an application form for a student house?

You've just done a house viewing and like what you see... how do you apply to rent one of our houses? 1. Make sure the whole group is on board Our student properties are let to whole groups rather than individuals. Make sure everyone in your group has seen the house and is happy with it before applying. 2. Holding deposits We may ask for a holding deposit from the group in order to make sure...

When are my bins collected and what do I put in each bin?

In a student house you are likely to create quite a lot of rubbish. It is much better for this to end up in your bin rather than littering your house! Here are some top tips to get you up and running with using your bins correctly: Find out what day your bins go out. You can have a look on the Norwich Council website to search for the day your bins go out, and you should have a hanger at the house...

How do I get the most out of my house viewing?

Different universities release their housing lists at different times, and over the years this has moved earlier in the year.  In Norwich, the viewing season now starts at the beginning of November, with many students looking to secure their house before the Christmas break. With many hundreds of groups vying to secure their ideal property, it pays to be organised and know what you are doing at...

How do I make sure I get all my deposit back?

The end of a tenancy is a busy time; whether it's thinking about your next home or all the tasks involved in leaving your current one, it's easy to overlook the key things that need to happen to ensure that you get your full tenancy deposit back. Where tenancies are 'Jointly and severally liable', usually in shared and student houses, this can be even more complicated, as people can be leaving at...

What should I do with my student house when heading home for Christmas?

During the Christmas season most student will be heading home for a few weeks for family festivities.  This means that often student houses will be sitting unoccupied for 3-4 weeks through some of the coldest weather of the year.  Here are a few things to consider before heading off on your Christmas break. 1. Have a good clean up It’s rubbish getting back from the holidays to a grubby,...

How do I set up my bills?

Renting a house isn't cheap. The rent is just the start, as soon as you've moved in, there's water, gas and electricity to pay for. The fact is that we all have to deal with managing our bills at some point, but within a shared house, this can be made even more complicated due to the need to split the cost between various people. Here's some top tips on setting things up and making life easy for yourself.

How do I look after my washing machine and tumble drier?

For a tenant, there are few things more annoying than the washing machine breaking down. Unfortunately, it's one of the most common complaints/issues we get with our student houses, and I'm sorry to say that a great deal of the time, it's down to the tenants. Now let me make one thing clear, I don't think that tenants deliberately damage the machines, but the fact is that washing machines and...

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